wrong servo?

[dhall_polo]

A/P is working ok, but I do not get any trim indication. The a/p starts bucking periodically until I apply trim (I have to guess which direction). I suspect I have the wrong servo for pitch. I spoke with someone at trutrak booth at Oshkosh, and they said suggested I look at the serial or model number for indication:

I have the following:
model ser#
DII VSGV 8000-019 070822-8000-019-004
Pitch Servo DSB-B 8100-006 070813-8100-006-022
Roll Servo DSB-B 8100-006 070813-8100-006-024

Looks like I received the wrong servo for roll. Please confirm and advise on swap procedures.

Don

[TrutrakTech]

Hi Don,

Send me a PM with your address and phone number. Also, where did you purchase your system? I can't find in our records where we shipped you any servos. I just want to track down the full error. Thanks!

[TrutrakTech]

Don, check your PM's.

[dhall_polo]

Still waiting on directions to get the proper servo.

Please help.

Thanks

[dhall_polo]

The courtesy of a call would be appreciated.

Don Hall

[TrutrakTech]

Hi Don,

I'm still trying to get in touch with Dave (his phone is busy this morning). I can certainly get you the right servo, but the upgrade from a Basic to a Pitch is $250.

I apologize, I didn't see the message from one week ago. Most of the time I make a quick scan of the forum and I just didn't see it. I'll be very diligent today and see if I can get some movement on this for you. Thanks!

[TrutrakTech]

Good news! I did get in touch with Dave. We're going to get you all straightened out. Check your PM's.